What is your return policy for Books?
For any return items, please email
us first and we will send you the returning instruction.
***You MUST mail it back within 7 days upon receiving the returning
instruction.
Refund amount does not include shipping fee unless we send
you the wrong item.
Any returning item must be at the original condition or restocking
fee may apply.
For a smooth shopping experience, please check “How
to avoid ordering wrong book”.
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How to avoid ordering wrong
book?
Please check book title, author, edition and
ISBN before you buy. In some cases, ISBN is for your reference
only because we also sell some international edition books.
Due
to the same
contents, we listed them by US edition ISBN for easier search
Therefore, before you click to buy, please also take a look
at book cover picture and listing information. If the book
is international edition, you will see special note in book
description.
Learn why we sell international edition books.
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How should I return
my order?
If you meet our return policy, please pack up the item carefully*
and return to:
P.O. Box 484
Annandale, VA 22003
*If the returned item is damaged due to poor packing, buyer
should bear the responsibility for potential loss.
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How can I track my order?
Just click ‘Track my order’ and input your first
name, last name and shipping ZIP code. Then we will show you
the tracking number of USPS.
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I didn’t receive my
order. What should I do?
If tracking number is provided, that means your order is already
on the way. You can also check the order status from USPS to
find out where your order is.
In some rare situations, the order status will show ‘the
item was delivered to you’ but you still didn’t
get it. We advise you to contact your doorman or local post
office since they might hold the book for you.
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What is the difference between
US & International edition?
Let’s say US edition is hardcover in most cases. International
edition could be paperback with ‘International edition’ mark
on the cover page. That doesn’t mean International Edition
is always paperback. We will indicate whether it’s hardcover
or paperback in the description of those titles.
Except those trivial differences, the contents and the most
part of the cover page are identical to US Edition.
And of course, those International Edition titles are way cheaper
than US Edition.
Trade of textbook of International edition is legal and protected
by
law. More information at;
http://www.uh.edu/ednews/2003/nytimes/200310/20031021books.html
http://www.textbooksrus.com/books/information/ieinformation.aspx
U.S. Copyright Act: http://www4.law.cornell.edu/uscode/17/109.html
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Quality of International Edition books?
All of our IE (international edition) books are printed in Color
& Glossy high quality papers. The
quality is 100% the same as US edition book. We are
not selling the Low Price Edition books, which are 'Black
& White'
acid
paper
printed.
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Do you offer drop
ship service?
Yes, we do drop ship! Just ask for drop ship in the paypal
payment note and we will ship it under your preferred name.
Don’t forget to include ship-to & ship-from information
in the payment note.
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Can I get extra discount
for bulk order?
Yes, we give some special discount for bulk order! However,
bulk order is not refundable.
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I don’t have
paypal account. How should I pay for my order?
Paypal (www.paypal.com) is the safest & simplest
way to do your online transaction. The registration is really
fast and
you can still pay by credit card. If you choose not to have one,
we ask you to provide us your credit card information for transaction
processing.
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